1. Agreement and scope
These Terms of Service ("Terms") are a legal agreement between Okike Labs, operating the Linkvoy product ("Okike Labs," "Linkvoy," "we," "us," or "our"), and the person or organization that accesses or uses Linkvoy ("Customer," "you," or "your").
These Terms govern your use of linkvoy.com, the Linkvoy application, inquiry forms, client portals, and related software, content, support, and services (collectively, the "Services"). By creating an account, accepting an order, or using the Services, you agree to these Terms and our Privacy Policy . If you do not agree, do not use the Services.
If you use Linkvoy through an organization, the organization is the Customer and controls the workspace. References to "you" include that organization and its authorized users where appropriate. Additional written order terms or a data-processing agreement may apply. If they conflict with these Terms, the more specific signed terms control for that conflict.
2. Eligibility and authority
You must be at least 18 years old and legally able to enter a binding contract to use the Services. If you use Linkvoy for a business or other organization, you represent that you have authority to bind that organization to these Terms.
Linkvoy is provided for legitimate business use. You may not use the Services if applicable law prohibits you from doing so or if we previously suspended or terminated your access for a material violation of these Terms.
3. Accounts, workspaces, and authorized users
You must provide accurate information, keep it current, protect your credentials and authentication links, and promptly notify us of suspected unauthorized access. You are responsible for activity performed through your account except to the extent caused by Linkvoy's breach of these Terms.
Workspace owners and administrators control invitations, roles, permissions, client-portal access, and publication choices. Customer is responsible for its authorized users, for granting only appropriate access, and for removing access when it is no longer needed. You may not share individual credentials in a way that defeats access controls or plan limits.
A client, guest, vendor, or other person who accesses a customer-controlled portal, form, or shared link must use it only for its intended purpose and must not attempt to access another person's or organization's information.
4. Customer Content and data responsibilities
"Customer Content" means information, files, text, images, records, and other material submitted to the Services by or for Customer. As between Customer and Linkvoy, Customer retains ownership of Customer Content.
Customer grants Okike Labs a worldwide, non-exclusive, limited license to host, copy, transmit, display, modify, and otherwise process Customer Content only as needed to provide, secure, support, and improve the Services; comply with law; and carry out Customer's instructions. This license ends when the content is deleted from our active systems, subject to reasonable backup cycles and legal retention requirements.
Customer represents and warrants that:
- it has all rights, permissions, notices, and lawful bases needed to collect and use Customer Content and to instruct Linkvoy to process it;
- Customer Content and its use of the Services do not violate law, contractual duties, privacy rights, publicity rights, or intellectual-property rights;
- it will respond to requests from its clients, prospects, guests, vendors, and other data subjects where Customer is responsible for their information; and
- it will maintain its own appropriate business records and backups for information it cannot afford to lose.
Do not upload full payment-card details, account passwords, government identification numbers, medical records, or other regulated or highly sensitive information unless the Services expressly support that information and you have a lawful, necessary reason to provide it.
5. Acceptable use
You must not, and must not permit anyone else to:
- use the Services for unlawful, fraudulent, deceptive, harassing, discriminatory, or abusive activity;
- upload malware, exploit code, or content that infringes or misappropriates another person's rights;
- send spam or communications without the permissions required by applicable marketing and communications laws;
- probe, scan, or test vulnerabilities without written authorization, bypass security or access controls, or interfere with the Services or another user's access;
- access another workspace, portal, record, or file without authorization;
- reverse engineer, decompile, copy, resell, sublicense, or create a competing service from the Services except where applicable law expressly permits it;
- use automated means to scrape or extract data from the Services except through an interface we expressly provide and authorize;
- misrepresent identity, affiliation, authority, or the origin of Customer Content; or
- use the Services in a way that creates unreasonable security, legal, or operational risk for Linkvoy or others.
We may investigate suspected violations and remove or restrict content or access where reasonably necessary to protect the Services, comply with law, or enforce these Terms.
6. Plans, subscriptions, and payment
Some Services are free and others require a paid subscription. Plan features, usage limits, billing intervals, and current prices are described on the pricing page or during checkout. Applicable taxes and provider-disclosed charges may be added where required.
Paid subscriptions renew automatically for the selected billing interval unless canceled before renewal. By purchasing a subscription, you authorize our billing provider to charge the payment method associated with your purchase. The billing provider may act as merchant of record and may apply its own checkout, payment, tax, and refund terms.
You can cancel a subscription through the available billing controls or by contacting us. Cancellation stops future renewals but does not ordinarily provide a refund or credit for the current billing period, except where required by law or expressly stated at purchase. Your paid access continues through the end of the period already paid for unless the subscription is terminated for cause.
We may change plans, usage limits, or prices prospectively. We will provide notice of a material price change before it applies to a renewal. If payment is overdue or rejected, we may limit paid features, move the workspace to an eligible lower plan, or suspend access after reasonable notice where practicable.
7. Third-party services
The Services may link to or interoperate with third-party products, payment providers, storage providers, email providers, or other services. Your use of a third-party service is governed by its own terms and privacy practices. Linkvoy is not responsible for third-party services and does not control their availability, content, or independent processing.
If you enable an integration or direct Linkvoy to send information to a third party, you authorize us to exchange the information reasonably necessary to perform that instruction. You are responsible for selecting, configuring, and lawfully using third-party services.
8. Linkvoy ownership and feedback
Okike Labs and its licensors own the Services, including the software, website, documentation, designs, trademarks, and other materials we provide, excluding Customer Content. Subject to these Terms and payment of applicable fees, we grant Customer a limited, non-exclusive, non-transferable, revocable right to access and use the Services for its internal business operations during the subscription term.
If you provide suggestions or feedback, you grant Okike Labs a perpetual, worldwide, irrevocable, royalty-free right to use it without restriction or compensation. This does not give us ownership of Customer Content or permit us to identify you publicly without permission.
9. Service availability and changes
We work to keep Linkvoy reliable, but the Services may occasionally be unavailable because of maintenance, updates, provider failures, security events, or circumstances outside our reasonable control. We may add, change, or discontinue features. We will provide reasonable notice when a material change substantially reduces core paid functionality, unless an urgent legal, security, or technical issue makes advance notice impracticable.
Preview, beta, or evaluation features may be incomplete, change without notice, and be subject to additional restrictions. They are provided for testing and should not be relied on for critical production obligations unless we expressly state otherwise.
10. Suspension and termination
You may stop using Linkvoy at any time and may close your account or workspace using available controls or by contacting support. Subscription charges remain governed by Section 6.
We may suspend or terminate access if you materially breach these Terms, fail to pay applicable fees, create a credible security or legal risk, use the Services unlawfully, or if continued service is prohibited by law. Where reasonable, we will provide notice and an opportunity to cure before termination. We may act immediately when necessary to prevent harm, unauthorized access, or legal exposure.
After termination, your right to use the Services ends. On request and where technically available, we may provide a reasonable opportunity to export Customer Content before deletion, unless access was terminated for unlawful conduct or providing access would create risk. Sections that by their nature should survive termination—including ownership, payment obligations, disclaimers, liability limits, indemnity, and dispute terms—will survive.
11. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." OKIKE LABS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
Linkvoy helps customers organize business and event information. It is not a law firm, accounting service, payment processor for a planner's clients, insurer, or professional event-planning adviser. Templates, records, reminders, budgets, contract evidence, invoice records, and other outputs are organizational tools and do not constitute legal, tax, accounting, financial, insurance, or other professional advice. Customer remains responsible for its contracts, notices, payments, regulatory obligations, business decisions, event delivery, and professional advice.
We do not warrant that the Services will be uninterrupted, error-free, completely secure, or suitable for every customer's requirements, or that Customer Content will never be lost. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OKIKE LABS AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR ANTICIPATED SAVINGS; OR LOSS, CORRUPTION, OR UNAVAILABILITY OF DATA, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF OKIKE LABS AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES CUSTOMER PAID TO OKIKE LABS FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD 100.
These exclusions and limits apply to all theories of liability and will not apply where prohibited by law, including to liability that cannot be limited for fraud, fraudulent misrepresentation, willful misconduct, or death or personal injury caused by negligence.
13. Indemnity
To the extent permitted by law, Customer will defend, indemnify, and hold harmless Okike Labs and its affiliates, officers, employees, and agents from third-party claims, damages, losses, liabilities, costs, and reasonable legal fees arising from Customer Content, Customer's use of the Services in violation of these Terms, Customer's products or professional services, or Customer's violation of law or another person's rights.
We will provide reasonable notice of an indemnified claim and cooperation at Customer's expense. Customer may control the defense, but may not settle a claim in a way that admits wrongdoing by or imposes obligations on Okike Labs without our written consent.
14. Governing law and disputes
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-laws principles. Subject to any rights or forums that cannot lawfully be waived, the courts located in Lagos State, Nigeria will have exclusive jurisdiction over disputes arising from these Terms or the Services.
Before starting formal proceedings, each party agrees to give the other written notice describing the dispute and to make a good-faith effort to resolve it for at least 30 days. Either party may seek urgent injunctive or equitable relief when necessary to prevent immediate harm, misuse, or unauthorized access.
15. General terms
- Changes: We may update these Terms. We will post the revised Terms and update the effective date, and will provide additional notice of material changes where required. Continued use after the effective date constitutes acceptance, except where law requires another form of consent.
- Assignment: You may not assign these Terms without our written consent. We may assign them in connection with a reorganization, financing, merger, acquisition, or sale of assets, or to an affiliate.
- Force majeure: Neither party is liable for delay or failure caused by events beyond its reasonable control, except for payment obligations.
- Notices: We may send notices to the account email address, through the Services, or by posting an appropriate notice. Legal notices to Okike Labs must be sent to the contact in Section 16.
- Severability and waiver: If a provision is unenforceable, it will be modified only as much as necessary and the remaining provisions remain effective. A failure to enforce a provision is not a waiver.
- Relationship: The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, fiduciary, employment, or agency relationship.
- Entire agreement: These Terms, the Privacy Policy, applicable order terms, and any signed addenda are the entire agreement concerning the Services and replace prior discussions or agreements on that subject.
16. Contact us
Questions or legal notices about these Terms may be sent to Okike Labs at [email protected].